Privacy Policy

Online Prospects Pty Ltd (ABN 83 694 517 170) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you use this website, submit an enquiry or work with us.

This policy applies to personal information collected through www.onlineprospects.com.au and through direct communications with Online Prospects.

Information we collect

We may collect information you provide when you complete a contact form, request a quote, book a consultation, call us, email us or otherwise communicate with us. This may include your name, business name, phone number, email address, website URL, business type, preferred contact time and details about the services you are interested in.

We may also collect information about your use of this website, including IP address, device and browser information, pages visited, referral source, approximate location, form interactions and other analytics or advertising measurement data.

Some information is optional. If you do not provide information we ask for, we may not be able to respond properly to your enquiry or provide the service you request.

How we use information

We use personal information to respond to enquiries, prepare quotes or recommendations, provide digital marketing services, communicate with you, improve our website, maintain business records and manage our relationship with clients and prospects.

We may also use your information to send relevant updates or follow-up communications about our services. You can ask us to stop sending promotional communications at any time.

Website analytics

This website may use cookies, pixels, analytics tools and advertising technologies to understand website performance, measure marketing activity, improve user experience and show or measure relevant advertising.

These tools may be provided by third parties such as Google, YouTube, Meta, analytics providers, advertising platforms, hosting providers and website software providers. Those third parties may collect or receive information through the website and use it according to their own privacy policies.

Disclosure of information

We may disclose personal information to service providers who help us operate our website, communicate with prospects, provide services, process data, host systems, run advertising, measure analytics or manage business administration.

We may also disclose information where required by law, where needed to protect our rights or property, where you have consented, or in connection with a business sale, restructure, merger or similar transaction.

Overseas disclosure

Some technology providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to work with reputable providers and protect personal information in line with applicable privacy requirements.

Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no website, email transmission or electronic storage method can be guaranteed to be completely secure.

Retention

We keep personal information for as long as reasonably needed for the purposes described in this policy, including responding to enquiries, providing services, keeping business records, meeting legal obligations and resolving disputes. When information is no longer needed, we may delete, de-identify or securely destroy it.

Access and correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete or misleading. To make a request, contact us using the details below.

Privacy complaints

If you have a privacy concern or complaint, please contact us and include your name, contact details and a description of the issue. We will review the matter and aim to respond within a reasonable time.

Changes to this policy

We may update this Privacy Policy from time to time by publishing a revised version on this website. We encourage you to check this page periodically for updates.

Contact

For privacy questions, contact Online Prospects Pty Ltd at google@onlineprospects.com.au.

Last updated: 7 July 2026